At iCOACH, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about our services, or become a coaching client.

By using this website, you agree to the terms outlined below.

Who We Are

iCOACH is an online fitness and lifestyle coaching business that helps ambitious professionals improve their health, fitness, mindset, and performance through personalised coaching, accountability, and education.

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Social media handles

  • Health and fitness information relevant to coaching

  • Lifestyle and goal-related information

  • Payment and billing information

  • Website usage data through cookies and analytics tools

This information may be collected when you:

  • Fill out an enquiry or application form

  • Book a consultation or strategy call

  • Sign up for coaching services

  • Subscribe to emails or marketing content

  • Contact us through the website, email, or social media

How We Use Your Information

We use your information to:

  • Deliver personalised coaching services

  • Create bespoke training and nutrition plans

  • Communicate with you regarding coaching and support

  • Process payments and manage subscriptions

  • Improve our website, services, and client experience

  • Send educational content, updates, and marketing communications

  • Monitor website performance and analytics

We will only use your information where we have a legitimate business reason or your consent to do so.

Health & Coaching Information

As part of our coaching services, you may voluntarily provide information related to your health, lifestyle, habits, training history, and goals. This information is used strictly for the purpose of delivering safe, personalised coaching and will be handled confidentially.

iCOACH does not provide medical advice, diagnosis, or treatment. Clients should always consult a qualified healthcare professional regarding medical concerns.

Data Protection

We take appropriate measures to protect your personal information from unauthorised access, misuse, disclosure, or loss. Information is stored securely through trusted third-party platforms used to deliver our coaching services, including coaching apps, payment processors, communication platforms, and email software.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers where necessary to operate the business, such as:

  • Payment processing providers

  • Website hosting services

  • Email marketing platforms

  • Coaching and communication software

These providers are required to keep your information secure and confidential.

Marketing Communications

If you subscribe to our mailing list or enquire about our services, we may send you emails, updates, offers, and educational content related to fitness, mindset, and coaching. You can unsubscribe at any time using the link provided in our emails.

Cookies

Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use the site. You can disable cookies through your browser settings if preferred.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request details about how your information is used

To make any requests regarding your data, please contact us directly.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

iCOACH
Email: kyle@icoachclub.co.uk
Website: www.icoachclub.co.uk

Last Updated: May 2026